| Teaching Staff
|
Doç. Dr. Rahime Dilek KOÇAK |
| Language of Instruction |
Türkçe (Turkish) |
| Type Of Course |
Elective |
| Prerequisites |
There is no pre-requirement for this course. |
| Recommended Optional Programme Component |
The student who is required to continue the course and does not attend 30% of the total time of the course is considered a failure. |
| Course Objectives |
The course is mainly aimed at understanding the characteristics, causes, methods to resolve the organizational crisis, the role and importance of communication during the crisis period. |
| Course Content |
The content of this course is: Definition of crisis, crisis Philosophy and characteristics, crisis types, stages, causes, crisis Management Scope, Crisis Management Strategies, crisis Management models, crisis-oriented Organization, change Engineering, reputation Management, The importance of Risk Management, problem Management, Proactive approach, Reactive approach, Communication and Public Relations in crisis Management are examples of significant crises. |
| Learning Outcomes (LO) |
At the end of this course, students will have the following achievements:
1.understanding crisis management and key approaches
2. Ability to plan a crisis by detecting a crisis
3.ability to measure and comprehend the dimensions of the crisis
4.understanding business process and management during crisis periods
5.analyzing the crisis process, its causes and solution recommendations. |
| Mode of Delivery |
Face to face |
| Course Outline |
| Week |
Topics |
| 1. Week |
Definition of crisis, crisis Philosophy and characteristics |
| 2. Week |
Crisis types, stages, causes, sources of crisis |
| 3. Week |
Scope of Crisis Management and Crisis Management Strategies |
| 4. Week |
Crisis Management models |
| 5. Week |
Organization for crisis |
| 6. Week |
Change Engineering, reputation Management, Risk Management |
| 7. Week |
Problem Management, Proactive approach, Reactive approach |
| 8. Week |
Mid-term exam |
| 9. Week |
Importance and crisis process and Results of Contact and Public Relations in Crisis Management |
| 10. Week |
Crisis and Plan Change Management |
| 11. Week |
Crisis Management and Stages |
| 12. Week |
Human Resources Management in crisis periods |
| 13. Week |
Crisis Handling process: Review of successful and failed business cases |
| 14. Week |
Final exam |
|
| Assessment |
| |
Percentage(%) |
| Mid-term (%) |
40 |
| Quizes (%) |
|
| Homeworks/Term papers (%) |
|
| Practice (%) |
|
| Labs (%) |
|
| Projects/Field Work (%) |
|
| Seminars/Workshops (%) |
|
| Final (%) |
60 |
| Other (%) |
|
| Total(%) |
100 |
|
| Course Book (s) and/or References |
TÜZ, Melek (2008) “Kriz Yönetimi” Aktüel Yayınevi |
| Work Placement(s) |
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| The Relationship between Program Qualifications (PQ) and Course Learning Outcomes (LO) |
|