İŞL608


Course Title Course Code Program Level
New developments in Business Administration: Quality Management, Lean Manufacturing Method and Six Sigma İŞL608 İşletme Doktora M.A / M.Sc.

Course Term
(Course Semester)
Teaching and Learning Methods
Credits
Theory Practice Lab Projects/Field Work Seminars/Workshops Other Total Credits ECTS Credits
03
(Fall)
50 50 100 200 3 8

Teaching Staff Prof. Dr. Türkmen DERDİYOK
Language of Instruction Türkçe (Turkish)
Type Of Course Compulsory
Prerequisites
Recommended Optional Programme Component
Course Objectives In the field of Quality Management, current studies are aimed at absorbing them and reaching a synthesis by following them in Turkish and foreign languages.
Course Content n Quality Management, Total Quality Management, six Sigma, Lean Management, Foreign and Native literature screening, and summary and presentations from guided reading parts. Research and writing under supervision on issues related to the special interest of each PhD student. The scope and basic concerns of organizational theory; organizational effectiveness, contextual impacts on organizations, structural adjustments and discussion of organizational processes; the main points of view in organization theory: Resource dependency, population ecology, institutional, economic, interpreter, critical and post-modern approaches; ongoing discussion and discussion review.
Learning Outcomes (LO) The achievements of students completing this course and succeeding are as follows: 1: Knows the current theories in Quality Management. 2: Knows the development of different theories in the field of Quality Management in applications based on historical development. 3: Follows up-to-date Turkish and foreign literature and developments.
Mode of Delivery Face to face
Course Outline
Week Topics
1. Week Introduction and general course planning. Determination of operating topics.
2. Week Quality concept and definitions.
3. Week The work of historical development and Quality Gurus will be scanned and synthesized.
4. Week Product, service and organization quality criteria and measurement methods will be scanned and synthesized
5. Week The Japanese approach and applications will be scanned and synthesized.
6. Week Summer scans and synthesizing of European applications, ISO standards, Organizational Excellence.
7. Week Midterm
8. Week Six Sigma and American applications will be scanned in the literature and synthesized in the current summer.
9. Week Success factors will be discussed in Quality Management.
10. Week Tools used in Quality Management will be discussed.
11. Week Techniques used in Quality Management will be discussed.
12. Week Administrative loops used in Quality Management, PUKÖ, DMAIC, DRIVER, KAIZEN RADAR, it will be discussed.
13. Week Quality Management implementation methods will be discussed.
14. Week Overview and future vision.
Assessment
  Percentage(%)
Mid-term (%) 40
Quizes (%)
Homeworks/Term papers (%)
Practice (%) 10 (Sunumlar)
Labs (%)
Projects/Field Work (%)
Seminars/Workshops (%) 20
Final (%) 30
Other (%)
Total(%) 100
Course Book (s) and/or References Türkmen Derdiyok, Kalite Yönetimi, Berivan Yayınları, Ankara, 2018. Turkish and Foreign Books and Articles present in the current literature.
Work Placement(s)
The Relationship between Program Qualifications (PQ) and Course Learning Outcomes (LO)

 

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