MYS210


Course Title Course Code Program Level
COMMUNICATION IN HEALTH INSTITUTIONS MYS210 Health Institutions Management Associate Degree

Course Term
(Course Semester)
Teaching and Learning Methods
Credits
Theory Practice Lab Projects/Field Work Seminars/Workshops Other Total Credits ECTS Credits
03
(Fall)
42 30 53 125 3 5

Teaching Staff
Language of Instruction Türkçe (Turkish)
Type Of Course Compulsory
Prerequisites None
Recommended Optional Programme Component
Course Objectives Ensuring that the staff to be employed in health institutions can communicate effectively and correctly while providing health services.
Course Content Increasing communication abilities of health institution staff while providing health services, providing knowledge for effective communication in order to maximize basic rights and responsibilities of patients, and patient’s and relatives’ satisfaction.
Learning Outcomes (LO) At the end of this course, students; 1. will be able to assimilate and define communication theories and relate these theories to their field of expertise. 2. will be able to apply communication theories in their field of expertise, taking into account technological changes. 3. will be able to offer solutions to communication conflicts by improving communication skills and use these skills in life and work areas. 4. will be able to express himself/herself by raising his/her communication skills to the next level and will be able to use his/her acquired skills in his/her field of expertise. 5. will be able to connect with current events with the communication skills he has gained and will be able to observe and interpret the changes in the field of communication.
Mode of Delivery Face to face
Course Outline
Week Topics
1. Week Basic Concepts Relating Communication
2. Week Basic Concepts in Health
3. Week Basic Rights and Duties in Health
4. Week Institutional Communication in Health Institutions
5. Week Effective Communication Techniques in Health Services
6. Week Patient Identification and Patient Profiles
7. Week Communication Between Patients
8. Week Midterm
9. Week Communication with Patient Relatives
10. Week Special Patients and Communication with their Relatives
11. Week Crisis in Health Services
12. Week Crisis Communication in Health Services
13. Week General Overview
14. Week Final Exam
Assessment
  Percentage(%)
Mid-term (%) 40
Quizes (%)
Homeworks/Term papers (%)
Practice (%)
Labs (%)
Projects/Field Work (%)
Seminars/Workshops (%)
Final (%) 60
Other (%)
Total(%) 100
Course Book (s) and/or References Anadolu Üniversitesi Yayınları, Sağlık Kurumlarında İletişim
Work Placement(s)
The Relationship between Program Qualifications (PQ) and Course Learning Outcomes (LO)

 

PO1

PO2

PO3

PO4

PO5

PO6

PO7

PO8

PO9

PO10

PO11

PO12

LO1

4

 

 

 

 

 

 

 

 4

 

 

4

LO2

4

 

 

 

 

 

 3

 

 4

 

 

4

LO3

 

3

 

 

 

 

 

 

 4

  

4

LO4

 

 

 

 

 

 

 

 

 

 

 

4

LO5

 

3

 

 

 

 

 

 

 

 

 

5