Teaching Staff
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Language of Instruction |
Türkçe (Turkish) |
Type Of Course |
Compulsory |
Prerequisites |
None |
Recommended Optional Programme Component |
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Course Objectives |
Ensuring that the staff to be employed in health institutions can communicate effectively and correctly while providing health services. |
Course Content |
Increasing communication abilities of health institution staff while providing health services, providing knowledge for effective communication in order to maximize basic rights and responsibilities of patients, and patient’s and relatives’ satisfaction. |
Learning Outcomes (LO) |
At the end of this course, students;
1. will be able to assimilate and define communication theories and relate these theories to their field of expertise.
2. will be able to apply communication theories in their field of expertise, taking into account technological changes.
3. will be able to offer solutions to communication conflicts by improving communication skills and use these skills in life and work areas.
4. will be able to express himself/herself by raising his/her communication skills to the next level and will be able to use his/her acquired skills in his/her field of expertise.
5. will be able to connect with current events with the communication skills he has gained and will be able to observe and interpret the changes in the field of communication. |
Mode of Delivery |
Face to face |
Course Outline |
Week |
Topics |
1. Week |
Basic Concepts Relating Communication
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2. Week |
Basic Concepts in Health
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3. Week |
Basic Rights and Duties in Health
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4. Week |
Institutional Communication in Health Institutions
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5. Week |
Effective Communication Techniques in Health Services
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6. Week |
Patient Identification and Patient Profiles
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7. Week |
Communication Between Patients
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8. Week |
Midterm
|
9. Week |
Communication with Patient Relatives
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10. Week |
Special Patients and Communication with their Relatives
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11. Week |
Crisis in Health Services
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12. Week |
Crisis Communication in Health Services
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13. Week |
General Overview
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14. Week |
Final Exam |
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Assessment |
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Percentage(%) |
Mid-term (%) |
40 |
Quizes (%) |
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Homeworks/Term papers (%) |
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Practice (%) |
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Labs (%) |
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Projects/Field Work (%) |
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Seminars/Workshops (%) |
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Final (%) |
60 |
Other (%) |
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Total(%) |
100 |
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Course Book (s) and/or References |
Anadolu Üniversitesi Yayınları, Sağlık Kurumlarında İletişim |
Work Placement(s) |
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The Relationship between Program Qualifications (PQ) and Course Learning Outcomes (LO) |
| PO1 | PO2 | PO3 | PO4 | PO5 | PO6 | PO7 | PO8 | PO9 | PO10 | PO11 | PO12 | LO1 | 4 | | | | | | | | 4 | | | 4 | LO2 | 4 | | | | | | 3 | | 4 | | | 4 | LO3 | | 3 | | | | | | | 4 | | | 4 | LO4 | | | | | | | | | | | | 4 | LO5 | | 3 | | | | | | | | | | 5 |
|