Teaching Staff
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Language of Instruction |
Türkçe (Turkish) |
Type Of Course |
Compulsory |
Prerequisites |
No prerequisites |
Recommended Optional Programme Component |
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Course Objectives |
To learn quality management principles and total quality management. |
Course Content |
Quality principles, quality management systems, total quality management. |
Learning Outcomes (LO) |
1-Learning historical progress of quality.
2-Having knowledge on quality circles.
3- Learning factors effecting quality management.
4- Understanding total quality management principles.
5- Learning the responsibilities for quality management.
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Mode of Delivery |
Face to face |
Course Outline |
Week |
Topics |
1. Week |
Basic concepts of quality management |
2. Week |
Historical progress of quality |
3. Week |
Quality control and total quality management |
4. Week |
Customer-focused understanding on quality management |
5. Week |
Participative leadership in quality management |
6. Week |
Factors effecting quality management. |
7. Week |
The role of controling in quality management |
8. Week |
Mid-Term |
9. Week |
Standards in quality management |
10. Week |
Implemantation process in quality management |
11. Week |
Technique for planning in quality management |
12. Week |
Total quality management practices in Turkey. |
13. Week |
Resource management systems in quality management |
14. Week |
Efqm model |
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Assessment |
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Percentage(%) |
Mid-term (%) |
40 |
Quizes (%) |
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Homeworks/Term papers (%) |
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Practice (%) |
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Labs (%) |
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Projects/Field Work (%) |
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Seminars/Workshops (%) |
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Final (%) |
60 |
Other (%) |
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Total(%) |
100 |
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Course Book (s) and/or References |
Toplam Kalite Yönetimi, Hasan Şimşek, Seçkin Yayınevi, 2015; Kalite Yönetim Sistemleri T.C. Anadolu Üniversitesi Yayını No: 2810 |
Work Placement(s) |
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The Relationship between Program Qualifications (PQ) and Course Learning Outcomes (LO) |
| PO1 | PO2 | PO3 | PO4 | PO5 | PO6 | PO7 | PO8 | PO9 | PO10 | PO11 | PO12 | LO1 | 3 | | | | 5 | | | | | | | | LO2 | 3 | | | | 5 | | | | | | | | LO3 | 2 | | | | 5 | | | | | | | | LO4 | 2 | | | | 5 | | | | | | | | LO5 | | | | | 5 | | | | | | | |
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