| Teaching Staff
|
Prof. Dr. Türkmen DERDİYOK |
| Language of Instruction |
Türkçe (Turkish) |
| Type Of Course |
Compulsory |
| Prerequisites |
|
| Recommended Optional Programme Component |
|
| Course Objectives |
In the field of Quality Management, current studies are aimed at absorbing them and reaching a synthesis by following them in Turkish and foreign languages. |
| Course Content |
n Quality Management, Total Quality Management, six Sigma, Lean Management, Foreign and Native literature screening, and summary and presentations from guided reading parts. Research and writing under supervision on issues related to the special interest of each PhD student.
The scope and basic concerns of organizational theory; organizational effectiveness, contextual impacts on organizations, structural adjustments and discussion of organizational processes; the main points of view in organization theory: Resource dependency, population ecology, institutional, economic, interpreter, critical and post-modern approaches; ongoing discussion and discussion review. |
| Learning Outcomes (LO) |
The achievements of students completing this course and succeeding are as follows:
1: Knows the current theories in Quality Management.
2: Knows the development of different theories in the field of Quality Management in applications based on historical development.
3: Follows up-to-date Turkish and foreign literature and developments. |
| Mode of Delivery |
Face to face |
| Course Outline |
| Week |
Topics |
| 1. Week |
Introduction and general course planning. Determination of operating topics. |
| 2. Week |
Quality concept and definitions. |
| 3. Week |
The work of historical development and Quality Gurus will be scanned and synthesized. |
| 4. Week |
Product, service and organization quality criteria and measurement methods will be scanned and synthesized |
| 5. Week |
The Japanese approach and applications will be scanned and synthesized. |
| 6. Week |
Summer scans and synthesizing of European applications, ISO standards, Organizational Excellence. |
| 7. Week |
Midterm |
| 8. Week |
Six Sigma and American applications will be scanned in the literature and synthesized in the current summer. |
| 9. Week |
Success factors will be discussed in Quality Management. |
| 10. Week |
Tools used in Quality Management will be discussed. |
| 11. Week |
Techniques used in Quality Management will be discussed. |
| 12. Week |
Administrative loops used in Quality Management, PUKÖ, DMAIC, DRIVER, KAIZEN RADAR, it will be discussed. |
| 13. Week |
Quality Management implementation methods will be discussed. |
| 14. Week |
Overview and future vision. |
|
| Assessment |
| |
Percentage(%) |
| Mid-term (%) |
40 |
| Quizes (%) |
|
| Homeworks/Term papers (%) |
|
| Practice (%) |
10 (Sunumlar) |
| Labs (%) |
|
| Projects/Field Work (%) |
|
| Seminars/Workshops (%) |
20 |
| Final (%) |
30 |
| Other (%) |
|
| Total(%) |
100 |
|
| Course Book (s) and/or References |
Türkmen Derdiyok, Kalite Yönetimi, Berivan Yayınları, Ankara, 2018.
Turkish and Foreign Books and Articles present in the current literature. |
| Work Placement(s) |
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| The Relationship between Program Qualifications (PQ) and Course Learning Outcomes (LO) |
| PY1 | PY2 | PY3 | PY4 | PY5 | PY6 | PY7 | PY8 | PY9 | PY10 | PY11 | PY12 | PY13 | PY14 | ÖÇ1 | | | | | 5 | | | | | 1 | | 3 | | 4 | ÖÇ2 | | | 3 | | | | | | | 3 | | | | | ÖÇ3 | 1 | | | | | | | 5 | | 4 | | | 3 | |
|